Novosbed Memory Foam Mattress Reviews

4.7 6433 Reviews, 162 Q&As

Thank you for posting a question!

Please click on the link in the confirmation email we just sent you to submit your question.

Your question will appear on the site once someone answers it.

REVIEWS
QUESTIONS

Clear All

6433 Reviews

Updating Results

H

Howard K.

04/29/25

I like the mattress a lot. . . . .

Since acquiring this mattress I find I am less sore during the day.
I suffer from a lot of chronic pain and since sleeping on this mattress a lot of the pain has dissipated.
I find my sleep is better.

Novosbed

05/01/25

Hi Howard! We're so glad to hear that our mattress has helped alleviate some of your chronic pain and improve your sleep quality. We look forward to continuing to provide you with outstanding products in the future!

M

Mike R.

04/22/25

very firm and comfortable

comfortable mattress

Novosbed

04/24/25

Hi Mike! We're delighted to hear that you found our mattress to be firm and comfortable. We can't wait to help you with any future needs you may have. Thank you for choosing us!

R

Robert H.

04/14/25

Quality with a competitive price and efficient delivery

I had been experiencing waking during the night with extreme pain in my hips ( I am a side sleeper).
I purchased an Octave medium firm mattress about 1month ago and the difference is incredible! No more aches and pains and I now am able to sleep the night in comfort.
I highly recommend this product.

Novosbed

04/15/25

Hello Robert! We are delighted to hear that our Octave mattress has helped you sleep comfortably without any aches and pains. We look forward to serving you again in the future for all your bedding needs.

C

Charlotte T.

04/13/25

Quick and easy

We were looking for a firmer mattress. Octave had some good reviews in this regard. We gave it a go and so far so good.

Novosbed

04/14/25

Hello Charlotte! We're delighted to hear that you're enjoying your new firmer mattress from Octave. We look forward to continue providing you with quality products in the future.

G

Gord K.

04/07/25

vast improvement in sleep quality.

Much less back pain in the morning.

Novosbed

04/09/25

Hello Gord! We are delighted to hear that our product has helped improve your sleep quality and reduce your back pain. We look forward to serving you again in the future for all your sleep needs.

A

Alexander G.

04/05/25

Love it . Great mattress. Regret not buying it earlier.

Novosbed

04/07/25

Hello Alexander! Thank you for your positive feedback on our mattress! We're so glad to hear that you love it and we look forward to serving you again in the future.

J

Janean P.

04/01/25

So far so wonderful!

This was a more cost effective memory foam option. I don't know how it will age but at this time we absolutely love the Firm Novosbed Mattress.

Novosbed

04/10/25

Hello Janean! We're delighted to hear that you're loving your new Firm Novosbed Mattress so far. We look forward to providing you with quality products for years to come. Thank you for choosing us!

J

Jasper W.

03/31/25

Epic unit for back sleepers

First time buyer of a foam mattress online here - I needed a new mattress in a pinch and ended up just going for it. I've been using this one for about a month now. I definitely consider myself a back-sleeper and this mattress has been so dope, I have been falling asleep almost instantly haha I don't find the mattress super plush but I don't want ...Read More

that, it is nicely firm and comfortable all night.

Once you start looking for mattresses online, the algorithms really blast all the options at you and I'm glad that this is the one I chose Read Less

Novosbed

04/01/25

Hello Jasper! We're so glad to hear you're loving your new foam mattress. We can't wait to help you find more great products in the future!

W

Walter R.

03/24/25

Mattress is firmer than anticipated. Your site rates all mattresses as medium firm, but there's no criteria on how you establish that.

Novosbed

04/09/25

Hi Walter! We appreciate your feedback! It can take some time for your mattress to break in and adjust to your body. With regular use, it should become more comfortable. Let us know if we can assist further by contacting our customer support!

O

Omar G.

03/19/25

Very impressed

S

Sharon

11/07/23

Q: Are Novosbeds still made in US or Canada and shipped to Maryland?
I read that they are no longer made and have been replaced by Octave Mattresses.

Novosbed

11/09/23

A: Hey, Sharon. Thank you for the question. We can confirm that Novosbed is still available in the US and can be shipped to Maryland. We see both Mattresses as a fantastic choice, and our Novosbed line has remained a very popular choice for our US customers for years. if you have ANY questions or need our support, please feel free to give us a call at customercare@novosbed.com or 1-877-496-3626.

D

Darren

07/05/23

Q: We have previously purchased Novosbed mattresses and like them a lot. We're looking to purchase two more. For our previous purchases, there was a 2" topper that could be added after purchase to further refine the firmness / softness of the bed. Is that still an available option once a new mattress is purchased?

Novosbed

07/06/23

A: Hi Darren, we can confirm we no longer do toppers for our mattresses. If you have any more questions about the latest version of our Novosbed, please reach out to our customer support team.
customercare@novosbed.com or 1-877-496-3626

S

Scott

06/24/23

Q: I am considering the queen firm mattress with a platform bed. Is it required to use a foundation? I ideally do not want to use a foundation. Will this impact the mattress?

Novosbed

06/26/23

A: Hi Scott, you do not require the use of our foundation, but in order to maximize the quality of your sleep and the longevity of the mattress its important to have the correct support below. We would suggest reaching out to our customer service team to determine what the mattress will be placed on and understand its suitability. Thanks!
customercare@novosbed.com or 1-877-496-3626.

D

Deb

05/15/23

Q: If you are having the mattress delivered to one location but are moving it to another location will it be a problem for pickup if the mattress doesn’t work out?

Novosbed

05/17/23

A: Hi, Deb! That shouldn't be a problem. If you choose to return your Novosbed with your sleep trial, simply communicate the new pickup address to our customer care team when initiating your return.

For more information about our return process, email customercare@novosbed.com or call 1-877-496-3626.

G

Ginette P.

05/07/23

Q: offrez-vous le financement?

Novosbed

05/08/23

A: Bonjour Ginette. Nous offrons un financement par l'intermédiaire d'Affirm. Pour en savoir plus sur le financement de nos matelas, veuillez novosbed.com/financing

R

Ryan

03/21/23

Q: What is the density of the foams used?

Novosbed

03/21/23

A: Hi, Ryan! The density of the foams used in the Novosbed vary among the 3 firmness options available and ranges from 3.7 lbs/ft3 to 4 lbs/ft3.

Should you have other questions, email customercare@novosbed.com or call 1-877-496-3626 to speak to our customer care team directly.

J

Jack R.

02/27/23

Q: Do you have a single mattress

Novosbed

03/01/23

A: Hi, Jack! Yes, the Novosbed does come in a Single, also known as a Twin, mattress size with dimensions of 38" x 75" x 11".

If you have other questions, don't hesitate to email customercare@novosbed.com to speak to our customer care team directly.

J

Joytee

02/26/23

Q: How much does a double mattress weigh? Is it suitable for use with adjustable bases other than your own brand?

Novosbed

02/27/23

A: Hi, Joytee!

There is slight weight variability between models with to the Soft being the lightest and the Medium being the heaviest. For a Double, the Novosbed has a weight of 62 lb to 69 lb.

Additionally, the Novosbed can be used with any adjustable base that is not made of wired metal.

If you have additional questions, contact our customer care team at customercare@novosbed.com or 1-877-496-3626.

C

Carol

01/18/23

Q: Is this mattress able to turn over?

Novosbed

01/18/23

A: Hi, Carol. We recommend rotating our mattresses every 4–6 months, especially if there is a significant weight difference between the people who use the bed.

To rotate a mattress, turn the mattress 180 degrees (making the head of the bed the foot of the bed). Rotating a mattress allows the surface to recover from prolonged body indentations. This will help the longevity of the mattress.

Please note the Novosbed should ONLY be rotated and never flipped. If you have further questions, our customer care team can be reached at customercare@novosbed.com or 1-877-496-3626.

M

Marianne

10/13/22

Q: Do you set the mattress up ? Do you remove the old mattress?

Novosbed

10/13/22

A: Hi, Marianne. Novosbed ships with FedEx Ground which does not provide a set up or a removal service. For this reason, we do not set up new mattresses or remove old mattresses, and regret any inconvenience this may cause.

If you require such services and would like to receive recommendations, our customer care team would be happy to assist you and can be contacted at customercare@novosbed.com or 1-877-496-3626.

Powered by

0 Reviews

Thank you for posting a question!

Please click on the link in the confirmation email we just sent you to submit your question.

Your question will appear on the site once someone answers it.

REVIEWS
QUESTIONS

Clear All

Updating Results

Currently, there are no reviews for this product.

Customer Reviews

ASK A QUESTION

ASK A QUESTION